Amazon error 7031 is an error in Amazon’s streaming service Prime Video. Amazon Prime Video is considered one of the best on-demand streaming services in the world. It contains some marvelous movies and shows as well. But even having multi-million subscribers, this streaming service is not flawless. Sometimes, it shows errors. And error 7301 on Amazon is one of those.
This error mostly happens when a user tries to stream any show or movie on Amazon Prime Video using a web browser, like Google Chrome. But luckily, it has some very simple solutions.
You can solve this annoying error by –
- Looking for a server issue,
- Streaming from the.ca domain,
- Using Google Chrome,
- Disabling ‘Do Not Track request,
- Enabling Two-Step Verification;
- Using a VPN.
Now let me tell you further about Amazon Prime Video error 7031. Let’s start!
Causes You Seeing An Error Code 7031 On Amazon
Before I go for the solutions, you need to know the reasons behind Amazon Prime Video Error 7031. There can be multiple reasons behind Prime Video Error 7031. It could be a result of some corrupted account data, server outage, slow network connection, improper configuration, or unsupported browsers. Now let me tell you the solution.
[FIX] Amazon Prime Video Error Code 7031
Here you will know the steps to solve this error. You can solve this error by –
1. Looking For A Server Issue
Before trying any other methods, you should check whether there is any server outage or not. If there is a server outage, then no fix will help you to solve this issue. It will work again only when the developers solve the server issues.
2. Streaming From.Ca Domain
In the US, some users have noticed that they only faced this issue when they are trying to stream content by opening https://www.primevideo.com. But this error does not occur if they try the domain https://www.primevideo.ca . so if you are facing this issue also, then you should try this domain instead of the previous domain you were trying.
3. Using Google Chrome
If you are trying to watch prime video content using any other browser than Google Chrome, then I would like to suggest you should try Google Chrome. Since Google Chrome is known as the most stable web browser, it would be the best one to stream content of prime video.
4. Disabling the ‘Do Not Track Request
If you have enabled the ‘Do Not Track’ request, please disable it in order to remove the Amazon Prime error 7031 issue. To disable it –
- Open Google Chrome.
- Click the 3 dots you will find on the right side of the top screen.
- Click Settings.
- Click Privacy & Security.
- Click More.
- Uncheck the box beside the Send a “Do Not Track” request with your browsing traffic option.
- Refresh browser.
5. Enabling The Two-Step Verification
Enable the two-step verification on your Amazon account. To do that –
- Log into your Amazon account.
- Go to Advanced Security Settings.
- Click Get Started linked with Two-step verification.
- Give your mobile number.
- Select the delivery method.
- Click Continue.
- Click Send Code.
- Put the code in the respective box on your Amazon account.
- Click Continue.
6. Using A VPN
As Amazon has its own geo-restrictions, it could be the location you are currently living behind this error. But if you use a VPN service, you can easily surpass this geo-restriction and watch prime video content happily.
The Final Words
So now you know all the methods and their steps to remove the Amazon error code 7031. Remember that this is a very simple issue with multiple solutions. You do not have to be worried if you encounter it.
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