Do you want to go green, save energy, and save money?
It’s time to consider the benefits of solar energy for your home. The key to successfully capitalizing on solar energy starts with choosing the right solar panel installation company.
It can feel overwhelming to research the various companies and decide who to go with. Before you dive in, here are some important questions to ask yourself before choosing a solar panel installation company:
1. How Long Have They Been In the Business?
It is important to ask how long they have been in the business as this will tell you if they have the expertise and experience needed to get the job done right. A company with more experience in the industry will likely be more reliable and have a better reputation.
They will also understand the finer points of going solar so they can provide you with helpful advice and tips. Additionally, they will have the resources to handle any issues that may arise, including warranty claims and repairs.
They may be able to provide more competitive rates due to their established supply chains and connections. Therefore, ask your potential solar installer how long they have been in the business before making a decision.
2. Are They Licensed and Insured
Any reputable solar companies will be registered with your state government, as well as have liability insurance that covers any cost associated with property damage or injury to any parties involved in the process.
If a solar panel installation company does not have these two qualifications, you should look for another one.
Also, if you are considering hiring a subcontractor or third-party installer, make sure they are licensed, insured, and endorsed or approved by the company you originally hired.
By asking these questions and ensuring the company you hire is certified and insured, you can make sure you receive the highest quality of service, as well as peace of mind that any potential risks are covered.
3. Do They Have References of Their Past Customers?
This information allows potential customers to do research and gain first-hand insight into the quality of service their business offers from their past customers.
The company should be able to provide multiple references from different customers they have recently worked with. This can provide potential customers with insight into their experience with the company.
If they were pleased with their solar panel installation, the references can provide potential customers with an unbiased look into the company’s services and effectiveness.
If a company is unable to provide references with ease, this could be a red flag and you may want to look into other solar panel installation companies.
4. Do They Have Complaints With BBB?
Before choosing a solar installation company, ask whether the company has any complaints with the BBB (Better Business Bureau). Ask specifically what these complaints are, if applicable.
Ask how the solar installation company has responded to the complaints and what steps have been taken to mitigate any future complaints. It is important to understand the company’s stance on customer service and satisfaction.
This can give you a better idea of what to expect when you hire them. It is also important to find out how the company resolves concerns quickly and efficiently. Check how they communicate with its customers.
5. Do They Provide Warranties and Guarantees?
They should also have a warranty in place that covers you should any problems arise with the system they have installed. Inquire as to how long the warranty is valid and what kind of coverage is included.
It is also important to understand what type of maintenance might be needed following installation, to maintain the warranty. If problems should arise, what kind of support and assistance is provided, as well as how long it will take them to respond?
Understanding the warranties and guarantees offered by the solar panel installation company is a key factor in choosing the right company for the job.
6. Are There Any Hidden Costs?
Some of the questions you should ask are: Are there any permit fees or other associated fees that I will be responsible for? Are the prices quoted upfront or will I receive a bill after installation? Are there any additional costs for labor or materials?
Is there an ongoing maintenance plan and what will it cost? Is warranty coverage included in the overall price? All of these questions should be asked before you decide to hire any solar panel installation company, to avoid unexpected costs.
Once you have gathered the answers to these questions, you will be able to make a more informed decision about which company to hire.
7. Do They Have Excellent Customer Service?
Ask the company about their customer service experience. What type of training do the technicians have? Find out if they are willing to provide references from satisfied customers to give you a better idea of the quality of their customer service.
Determine if they offer detailed written estimates, both for the initial installation and any maintenance or repair costs that may arise down the road. Ask them what type of warranties they provide, and make s.ure to get it in writing.
Find out more information available here regarding the customer service response time you can expect in the event of an issue with your solar services. Ensuring they have excellent customer service will make your solar investment process much smoother.
Learn the Questions to Ask Before Choosing a Solar Panel Installation Company Today
Overall, it is important to ask the right questions before selecting a solar panel installation company.
When selecting a company, ask questions about the training of their staff, the quality of the materials they use, the warranty, the payment and financing options, the timeline for installation, and a reference list.
This will help you to make a more informed decision, saving you time, money, and energy in the long run.
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