Error Code 1020 Zoom is a problem people can face while surfing your websites. If you want to eliminate this issue, you can –
- Check the Cloudflare settings,
- Check the Cookie settings,
- Clear cache and cookie files, or
- Contact Cloudflare support.
If you have a website, or if you manage any website, you probably have faced reports about the error code 1020 on your website pages. It can occur on any website or page.
It mainly happens for either temporary server problems or maintenance issues. When error 1020 happens, the user cannot access the entire website. And this is frustrating for a person. If you face this problem, it can become a nightmare for the website developers or the website admins.
Now let me tell you the methods to solve this issue in detail.
Should I start?
What’s Causing The ‘Error Code 1020’
Before going to the solution part, you should know about the problem. If you know what is error code 1020 or what triggers this error on a website, then you will be able to solve the issue more successfully.
Error 1020 is an access denied error. This is a way of denying access to any website in the Cloudflare CDN on purpose for certain users. If a user is facing the error 1020 on any website, it means that somehow knowingly or unknowingly he has violated any Firewall Rules of the website.
These Firewall Rules can limit traffic based on any number of several factors, like your location, or bad requests, or even specific IP address blocks.
If you see error 1020 on any website, then you cannot access that particular website. But if not applied properly, error 1020 can become a huge issue. Because it can ban people who are not supposed to be banned. And if this happens, then the developers face a huge urgency to solve this error.
How To Fix Error 1020 On A Website
Now let me tell you how you can solve the issue if your users face error 1020 while surfing or trying to enter your website. It is always better to re-check things before assuming that it is your users who are faulty.
Method 1 – Check The Cloudflare Settings
This is the first method that you can try – check your Cloudflare settings of yours. This will allow you to check the rules that are creating this error 1020 on that website for you.
- Go to the Cloudflare dashboard of your domain.
- Click Firewall.
- Click Overview.
- Under Firewall Events, go to the Activity Log.
- To check the broken rules, open the Service column.
- Use the button called Edit Columns to see more parameters.
When you identify the particular rule that is creating error 1020 for your users, you can change it.
To edit the Firewall Rules –
- Click Firewall.
- Click Firewall Rules.
- Identify the rule.
- Click the Wrench icon if you want to edit the rule.
- Toggle the switch for the rule off to disable the rule.
Method 2 – Check The Cookie Settings
If you are getting reports regarding error 1020 from a particular number of users, then the root cause might be problems in the browser configuration. And a very common browser misconfiguration is disabled cookies.
Cloudflare uses cookies like “__cf_bm” to know that the user is not a bot.
Most browsers allow cookies automatically. But private modes, incognito modes, or privacy plugins can block cookies. So you should help your user to find out the best cookie settings for his or her browser to eliminate the error 1020 while visiting your website.
Method 3 – Clear Cache And Cookies
Sometimes, old cache files and cookies are read mistakenly and few real users are marked as bots because of these old cache files and cookies. So if you tell your users to clear old cache files and cookies from time to time, then they might get rid of the issue of error 1020 while visiting your site.
Method 4 – Contact Cloudflare Support
If all the above-mentioned methods fail, you have to take help from the Cloudflare support team. But you should keep in mind that after you talk to them, the time of response from them might vary. It happens to depend on the package you have purchased through Cloudflare. But generally, they respond quicker in error 1020 cases as it is a very serious impediment to people’s businesses.
Additional Troubleshoot – For The Site Visitors
If you are a visitor and you face error 1020 while trying to visit a site, then before calling the site admins, there are certain things that you can do from your side.
1. Enable Cookies
If cookies are not allowed on your browser, then you can face this error 1020 while visiting any site. To overcome this, please enable cookies on your browser.
To enable cookies –
- Open browser settings.
- Go to Privacy & Security.
- Click on Allow all cookies.
2. Clear Cache
If there are too many cache files on your browser, you might face this error. So if you want to remove this error, clear cache files.
- Open browser settings.
- Go to Privacy & Security.
- Click Clear browsing data.
- Check all boxes.
- Click the Clear data button.
3. Check The Time And Date
If the date and time are wrongly set on your device, you might face this error. So you should check the time and date settings.
4. Restart Router
You should restart your router to clear any technical glitches.
5. Restart The Browser
Restart your browser to clear technical glitches of the browser.
6. Reset Network Settings
Resetting network settings can solve this issue for you. So if you are facing zoom error code 1020 on your computer, go for a network settings reset.
The Final Words
So here you learned about fixing zoom error code 1020 issues from both the site admin’s side and the visitor’s side. Always keep in mind that the faster you resolve this issue, the quicker your business will be resumed.
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