PS4 connection issues are not rare, and at times it’s difficult to determine what might be causing the problem. This guide will look at ways to fix the problem if ps4 keeps losing internet connection.
Why Does My PS4 Keep Disconnecting From Wifi?
Most often, your PS4 is responsible for this issue. Though it’s a software problem, it can be resolved easily.
However, the problem can also be caused by the router placement or signal interference caused by other gadgets. Other causes include:
- Corrupt PS4 database
- Faulty DNS setting on PS4
- Imperfect configuration
How To Fix PS4 wifi Connection Issue?
Indeed it’s frustrating not to have your PS4 functioning properly. But don’t worry; in this guide, we will have quick fixes to your problem.
Select A Frequency Band Manually:
If your ps4 won’t stay connected to wifi, it may be because it’s outdated. Earlier versions of PS4 ran on the 2.4 GHz frequency band, while PS4 Pro supports both 2.4 GHz and 5GHz.
Thus wifi issue is common since PS4 automatically selects the band. Though PS4 pro will constantly be switching between the two bands to offer you the fastest service, in all probability you will end up with your game lagging or even have your ps4 disconnect from wifi every 5 minutes.
Use a dual-band router and manually select the console’s network settings to avoid this situation.
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Close And Restart The Application
Though this hack sounds too simple, at times, it works and results in your connection issue resolving. For instance, you may experience a wifi issue while playing GTA V.
In such a situation, clicking and then pressing the options button on your controller will open the menu option. Now hit the close game option and then restart the game.
Resetting your PS4 can also fix the connection bug, and it only takes a few minutes.
These are the following steps you need to follow for that:
- Turn off the PS4 completely
- Unplug the power cable and wait for a few minutes
- Replug the power cable in the console
- Hold on to the power button for a few seconds and wait for a beep sound
- Reconnect the DualShock 4 controller to the PS4 unit
- Finally, initialize PS4 by clicking the X button
Reboot The Router
If you are looking for answers to how do I stop my ps4 from disconnecting from wifi, this is where you will find it! For that, first, unplug the power cable from the router and then plug it again after 10-15 seconds.
Wait for the router to restore power and connect to the wifi. If your router does not have any issue, you should get a steady connection, and if not, you need to contact your ISP or test the internet speed manually.
Delete And Reinstall The Game
Certain games cause most of the connection issues, like COD or Modern Warfare. If you are facing such issues, it’s best to completely remove the game from the hardware and then install it again.
Steps to follow:
- Go to the game on the menu and select the one you want
- Click the options button on the controller
- Select delete from the menu and hit confirm
Once the game is removed from the hardware, you can reinstall it again using a disc, or if it’s from the PlayStation Store, you can reinstall it
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Change DNS Settings On PS4
If your ps4 keeps disconnecting from lan, wifi, and controller, try changing the Domain Name System or DNS.
Changing this may also provide a better internet speed. There are many high-level DNS, and you can choose any you like.
Here are the steps to follow to complete this process:
- Get to the PS4 setting. Reach network and then set up internet connection
- Select wifi
- Select Custom
- Click on Automatic for IP address setting
- Don’t provide any DSP hostname
- Click on manual under the DSP setting
- Select Primary DNS as (22.214.171.124) and (126.96.36.199) as Secondary
- Keep the MTU setting automatic
- Keep the don’t use under proxy server selected
- Test your internet connection
Setting A Static IP Address For PS4:
If your IP address is automatic, then you are probably using a dynamic IP address. The dynamic IP addresses change when the ISP assigns a new address or if you reboot the router.
However, static IP addresses don’t change; thus, they are more stable in relation to connectivity.
Here are the steps to follow to try this method:
- Go to the settings section, then to network, and select view connection setup
- Note or take a picture of the IP address along with Subnet Mask, Default Gateway and then reach the previous menu
- On reaching the internet connection section, select in use wifi
- Select Custom as manual
- Enter the first three numbers of your IP address
- Put in the default getaway and Subnet Mask you noted earlier
- Keep MTU setting automatic
- Select the don’t use proxy server option
- Test the internet connection
If you have software-related bugs messing with your PS4 sessions, rebuilding the database is good.
The entire process takes nearly 15 minutes to 1 hour to complete. Though it’s long compared to the other methods, you should try this if nothing works.
- Turn off the PS4
- Press and hold the power button for sometime
- Connect the DualShock 4 controller with the PS4
- Scroll down and select the Rebuild database option using the X button on the controller
- Wait for the process to complete and your PS4 to boot
- Sign in to the PlayStation network, connect to wifi and check if the connection issue persists
1. What to Do When Nothing Works?
Though one of the hacks above should ideally solve your PS4 network problem, you have to look at other solutions if it persists.
The next best option is to connect your PS4 to an Ethernet Cable. Ethernet cable provides stable internet and can at times provides a 100 times faster speed than other wifi connections.
2. Solving Other PS4 Networking Problems
Changing your console’s DNS settings should come in handy; however, if it doesn’t work, you can try a few other things.
Start by updating your router’s software. You can check the steps required on the router’s manual. You can also contact your internet service provider.
You can also try unplugging your server and then replugging it again. Ideally, completely turn off your PS4 and router. Please wait for a few minutes and then connect it again.
We hope all the steps mentioned here help you solve your ps4 keeps losing internet connection problem with your PS4 so that you can enjoy your gaming experience without any care.
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